APPOINTMENTS & PAYMENT
New patients will be emailed Intake Form and Policies Agreement before their scheduled appointment. Patients may complete it before their appointment to save time, or arrive early to their appointment to complete it in person.
All patients are expected to fully follow Hua Shan Wellness’ COVID-19 protocols (listed below).
Patients should arrive at least 5 minutes early to their appointment to check in.
Patients should not wear any perfume or cologne to their appointment. However, essential oils are acceptable.
All no-shows and cancellations without at least 24-hour notice will automatically incur a fee worth 50% of the scheduled session rate. Unforeseen emergency situations are understandably excused—please contact your practitioner as soon as possible in these cases.
Patients must pay for their session after treatment is completed.
Payment is accepted by cash, check, Venmo, and Zelle.
COVID-19 PROTOCOLS
To ensure everyone’s safety during the ongoing COVID-19 pandemic, everyone at Hua Shan Wellness has been fully vaccinated and will be strictly following these protocols:
All clients must be clear of any symptoms of illness related to COVID-19, or test negative for COVID-19, within 24 hours before their appointment (e.g. fever, chills, cough, loss of smell and/or taste, sore throat, trouble breathing, persistent pain or pressure in chest, etc.)
If any client has been knowingly exposed to COVID-19 or is feeling unwell before their appointment, their appointment must be rescheduled. Clients are recommended to consult with their primary care provider for follow-up care.
Wearing a face mask during appointments is optional.
Sheets and pillow covers will be changed between clients who need to use the massage table. The massage table will also be sanitized between appointments.
Practitioners will wash their hands before the beginning of the appointment.
Hand sanitizers will be available by the entrance for client use.